Marston Chief Executive, Gareth Hughes, talks to Fiona Bruce about how the enlarged Group now works for HMCTS, HMRC, the Legal Aid Agency, the Child Support Agency, Transport for London, the Student Loans Company, 196 local authorities and 500 solicitor firms across England & Wales.
He explains how 1.2 million cases received have an integrated compliance and enforcement approach applied that generated £150 million in recoveries for the taxpayer last year – without a penny charged in commission – and how £50 million was recovered for businesses and individuals.
The Group’s ethical audit, expanded Advisory Group and full rollout of body worn videos is also discussed in detail.
Marston Holdings (Marston) is pleased to announce that Joan Whitehead has joined the Group as Customer Contact Director.
Marston Holdings (Marston) is pleased to announce that Pamela Mulcahy has joined the Group as Head of Public Affairs.
Elizabeth Filkin, Chair of Marston Holdings’ independent Advisory Group, presented one of the governance awards at the Centre for Public Scrutiny (CfPS) annual conference last week.
As part of its coverage of the rapidly changing regulatory environment, April’s edition of Credit Today magazine features an article profiling Elizabeth Filkin, the Chair of Marston’s Advisory Group. Below is a reprint of the article, featuring Elizabeth’s views on her career history, the regulation of the enforcement sector, and her work with Marston.
Marston Holdings (Marston) today announces its membership of leading UK charity Business in the Community (BITC), which further strengthens its commitment to ethical standards and social responsibility.
The Ministry of Justice has confirmed that Marston Holdings’ subsidiary, Rossendales Limited, has successfully retendered for the Legal Aid Agency’s Crown Means Testing, Debt Collection and Enforcement Services contract.
Leading credit industry specialist, OC&C, has published its 2013 Credit Management and Debt Collection (CMDC) Index, with Marston rising 19 places to 8th position.
Marston Holdings (Marston) is pleased to announce that Deborah Cooper has been appointed as Group Head of Learning and Development.