Marston Group offers several different payment methods to make the process easier for you. To make a payment for a fine, Council Tax & Business Rates, penalty charge or child maintenance arrears the following options are available:

ChannelPayment method & typeOpening times
Online To pay online
All Visa, Mastercard, debit cards are accepted.
Please note: a 3% charge (plus VAT) is applied.
A £1 charge is applicable to all debit card payments.		 24 hours
Telephone Our Customer Contact Centre agents are available to accept payment or you can use our automated telephone payment system please call: 0845 074 3749 (local rate number). Customer Contact Centre opening hours:
Monday - Friday
7:30am - 8:00pm
Saturday 8am - 4pm

24/7 voice activated option.
Bank In person by cash, cheque or Girobank to any bank.
Lloyds TSB - free of charge.		 As per bank opening times
Post We accept postal orders, bank drafts, cheques and cash* via the post. All payments must be made to:


Marston Group Ltd
PO Box 308
Waltham Cross
EN9 1ZN


Please provide your name and reference number with any payment sent.
Failure to provide these details may result in the payment not being allocated to your account, the debt remaining unpaid and further recovery action being taken..
* We do not recommend sending cash in the post. If you must send cash please post it via special delivery.
All Pay Debt Payment card The All Pay card allows you to make a payment at any of the 18,000 Paypoint outlets (and Post Offices) nationwide, without needing to use a bank account. To see if you are eligible for an All Pay account, please contact our Customer Contact Centre: 0845 074 3749. Set up an account over phone with a Customer Contact Centre agent:
Monday - Friday
7:30am - 8:00pm
Saturday 8am - 4pm

A payment can be made during normal opening hours of any Paypoint outlet or post office, or 24/7 via the internet and by text.
In person If you would like to pay in person the enforcement agent assigned to your case will visit you at your premises to take payment.

The enforcement agent's contact details can be found on our correspondence to you or obtained by contacting the Customer Contact Centre and quoting your reference number: 0845 074 3749.