Contact us

Customers


Automated payments: 0845 074 3749

Calls cost £0.02 per minute, plus your phone company’s access charge.


Automated council tax payments: 0845 076 6262

Calls cost £0.02 per minute, plus your phone company’s access charge.


Automated High Court payments: 0845 340 7250

Calls cost £0.03 per minute, plus your phone company’s access charge.

View all call costs

*To find out more about Marston High Court Enforcement via the dedicated Marston High Court website Marston High Court website.


For customer enquiries please press option 2 and hold to speak to an operator. Calls are charged at local rates. Calls from mobile phones may incur additional charges.

Any complaints must be sent to us in writing and emailed to customercare@marstongroup.co.uk. Please include your customer reference number in all instances.

A copy of the Marston complaints procedure can be downloaded here.

Clients

Please contact us for more information on any of our services:

  • Central government
  • Local government (including Traffic Management Act and council tax)
  • Business & individuals (including employees)

New business enquiries

Telephone: 0845 076 6263

Calls cost £0.02 per minute, plus your phone company’s access charge.
View all call costs

Email: sales@marstongroup.co.uk

Recruitment

Telephone: 01992 803 074

This is a local rate number.
Calls from landlines are typically charged up to 9p per minute; calls from mobiles between 3p and 40p per minute depending on your call package. For landlines there is normally also a call set-up fee, and call charges are dependent on the time of day, plus your phone company’s access charge
view all call costs

Email: jobs@marstongroup.co.uk

Local authority

TMA

Email: clientservices@marstongroup.co.uk
Post: Marston | PO Box 12019 | Epping | CM16 9EB

Council tax

Email: counciltax@marstongroup.co.uk
Post: Marston | PO Box 323 | Rossendale | BB4 0GD

High Court

Telephone: 0845 340 7251

Calls cost £0.03 per minute, plus your phone company’s access charge.
View all call costs

Email: hccs@marstongroup.co.uk
Post: Marston | Embassy House | 60 Church Street | Birmingham | West Midlands | B3 2DJ

*To find out more about Marston High Court Enforcement via the dedicated Marston High Court website Marston High Court website.

Registered office address

Rutland House 8th Floor
148 Edmund Street
Birmingham B3 2JR
Email: contact@marstongroup.co.uk
Fax: 01992 803 001

Locations

Marston offices are located in Epping, Birmingham, Wales, Stockton-on-Tees, West Yorkshire and Lancashire.

Feedback

If you have any feedback with regards to our new website, please email us at web@marstongroup.co.uk.