Unpaid Parking Fine and Congestion Charges
Road Traffic Act 1991 and Traffic Management Act 2004
Marston Group have been at the forefront of innovation in the recovery of unpaid parking penalty charges since the introduction of decriminalised parking enforcement in 1993.
Since then we have continued to lead the industry with our unique expertise and experience in the recovery of road traffic debts. As part of our innovative support services we can now offer clients further opportunities to recover unpaid debts, through the enforcement of CCJs via the high court and special targeted operations against persistent evaders.
Marston Group continue to work in partnership with its clients to maximise recovery through excellent customer service. Whilst being non-judgemental towards those we collect from, we understand and support our clients’ objectives – to recover debts and fines owed to them.
Experience market leader – delivering excellent results
Marston Group currently enforces warrants on behalf of over 75 local authorities across the country, including Transport for London. We are committed to provide consistent and high quality customer care and maximum recovery, irrespective of the size, location of the client and its debtors.
COMPLETE DEBT RECOVERY AND ENFORCEMENT PROCESS
An integrated enforcement strategy to maximise recovery
| Pre-Enforcement | Enforcement | Post-Enforcement | Persistent Evaders |
|---|---|---|---|
| Pre-warrant registration | Warrants | Uncollected Warrants | Multiple Warrants |
Collection of Pre-registration debts |
Unpaid Penalty Charges (RTA1991 and TMA 2004) |
Address verification |
ANPR operations |
Debt collection: RTRA 1984 |
Local enforcement |
Pre-sue reports |
Intelligence gathering targets |
| Address verification | National coverage | Legal recovery bankruptcy charging orders |
Legal recovery bankruptcy charging orders |
| ANPR operations | ANPR operations | ||
| Special community focused operations | High court enforcement | ||
| 2nd Referral | 2nd Referral | 2nd Referral | 2nd Referral |
| Trace and collection | Trace and collection | Trace and collection | Trace and collection |